A year in pest control: Challenges, Successes, and Lessons Learned

As we bid farewell to another year, it's the perfect time to reflect on the challenges, triumphs, and ever-evolving nature of the pest control industry. From changing weather patterns to new pest behaviours, this year has been anything but predictable. Heres a look back at some highlights and lessons we've gathered over the past twelve months in pest control

SEASONAL SHIFTS AND PEST SURGES

Every spring presents its own pest-related challenges. This year, the changing weather conditions led to an earlier surge in ant infestations, as the wetter spring drove them indoors seeking dry shelter. Typically, summer is dominated by wasps, but this year was relatively quiet for them. However, I encountered more hornet nests than usual. This might be because customers were more aware of them due to media headlines about Asian hornets. In autumn, there was an increase in wasp call-outs that continued until the end of November. It seems wasp activity is changing, with nests remaining active longer than before. This could be due to warmer autumn and early winter temperatures, better-insulated homes, or a combination of both. Whatever the reason, the wasp nest season is extending.

THE RISE OF DRAINAGE - RELATED ISSUES

This year has brought to the forefront the critical importance of addressing rodent entry points, with a particular emphasis on those that originate from drainage systems. Recent studies and observations have indicated that approximately 80% of rat infestations can be traced back to various drainage-related issues, such as damaged or deteriorating pipes, improperly sealed openings, and open drains that provide easy access for these pests. The implications of these infestations extend beyond mere inconvenience; they pose significant health risks and can lead to substantial property damage if not managed effectively. In response to this pressing concern, we have taken proactive measures by launching a specialised drainage inspection service. This innovative service employs cutting-edge camera technology, allowing us to conduct thorough inspections of drainage systems without the need for invasive procedures. By utilising high-resolution cameras, we can assist property owners in pinpointing and diagnosing these hidden vulnerabilities that may otherwise go unnoticed. Our goal is to empower property owners with the knowledge and tools necessary to address these drainage issues before they escalate into more severe infestations or costly repairs. Through this initiative, we aim to promote a healthier living environment and ensure the integrity of our infrastructure against the backdrop of increasing rodent-related challenges.

INNOVATIONS AND TOOLS OF THE TRADE

Technology remains crucial in contemporary pest control, complementing traditional methods. As mentioned earlier, we now utilise an advanced drainage camera, along with other cameras for exploring small openings and trail cams to monitor activity in your loft. We are decreasing the use of rodent baits on-site, shifting towards a less chemical and more environmentally friendly pest control approach.

CHALLENGING CASES OF THE YEAR

Every year in the field of pest control brings its share of unforgettable and often quite dramatic cases that test both skill and resolve. For instance, one of the more memorable experiences involved dealing with massive hornet nests that I discovered hidden in sheds or precariously situated under the eaves of a house. The sheer size of these nests was daunting, and I must admit that during one particularly intense encounter, I wasn't quick enough to avoid a painful sting on my arm from an agitated hornet. The sharp, sudden pain was a stark reminder of the risks involved in this line of work, and it certainly added a level of urgency to the task at hand.

In addition to hornets, I have faced some particularly challenging rat jobs that have tested my problem-solving skills and persistence. One such job required me to crawl into the cramped, dark space beneath a floor to locate the elusive entry point through which the rodents had been infiltrating. The conditions were far from ideal, with limited visibility and the constant awareness of the potential for unpleasant encounters with the creatures themselves. Another job involved a more complex situation where six neighboring homes were grappling with a persistent rat problem that had lingered for several years. This situation required not only thorough inspections of each property but also a coordinated effort to address the issue comprehensively.

After a detailed assessment and the implementation of tailored strategies for each home, I am pleased to report that both of these significant rodent issues have now been resolved. The homeowners, who had been living in a state of anxiety and frustration, are finally enjoying the peace of mind that comes with being rat-free. Each of these challenges served as a powerful reminder that no two infestations are alike; each case presents unique circumstances and requires a customized solution for success.

This journey through the unpredictable world of pest control has reinforced the importance of adaptability and creativity in problem-solving. It is not merely about applying a one-size-fits-all approach; rather, it necessitates a thorough understanding of the specific pest behavior, environmental factors, and the particular layout of the affected properties. Every day brings new lessons and experiences, ensuring that the work remains engaging and never dull.

HIGHLIGHT OF THE YEAR

I had the opportunity to contribute advice in The Sun newspaper, where I discussed the persistent and troubling issues related to rat infestations in residential homes. This topic is particularly relevant as urban areas continue to grapple with the challenges posed by these rodents, which can pose health risks and damage property. My segment focused on practical tips for homeowners on how to identify signs of a rat problem, as well as actionable steps to mitigate the risks and effectively eliminate these unwelcome guests from their living spaces. This experience has been particularly pleasing for me as a small sole trader, as it not only elevates my visibility in a competitive market but also validates the expertise I have cultivated over the years. Being given the platform to express my opinions and share my knowledge in such widely read publications is an incredible opportunity that many in my field aspire to achieve. It has reinforced my commitment to providing quality service and has inspired me to continue advocating for effective pest control solutions. The recognition from these media outlets has not only enhanced my professional reputation but has also connected me with a broader audience who may benefit from the information I provide.

BUILIDING STRONGER RELATIONSHIPS

My job involves more than just eliminating pests; it's about establishing trust with my clients. Building stronger relationships is at the heart of what I do, as I believe that a successful pest control service goes beyond merely addressing immediate infestations. This year, I have concentrated on educating property owners about proactive pest prevention strategies, which are crucial in assisting them in safeguarding their homes and businesses against potential infestations before they even occur. By providing detailed information on identifying early signs of pest problems and implementing preventive measures, I empower my clients to take an active role in maintaining a pest-free environment.

Throughout this process, I have made it a priority to engage in open and honest communication with my clients. I take the time to listen to their concerns, answer their questions, and provide tailored solutions that meet their specific needs. This approach not only enhances their understanding of pest management but also fosters a sense of partnership and collaboration. The positive feedback I have received, not only through renewed and new contracts but also from some exceptional five-star reviews, has been a testament to the value of the efforts I've invested over the past decade running Bespoke Pest Control. Each review reflects the trust and satisfaction my clients feel, reinforcing the idea that when we work together, we can achieve lasting results.

I have also implemented regular follow-ups with my clients to ensure that the strategies we put in place are effective and that they feel supported throughout the entire process. These follow-ups serve as a valuable opportunity to discuss any changes in their property that may require additional attention or adjustments to our pest management plan. By maintaining this ongoing relationship, I am able to adapt our services to the evolving needs of my clients, ultimately leading to a more effective and comprehensive approach to pest control. This commitment to relationship-building not only enhances client satisfaction but also contributes to the overall success and reputation of Bespoke Pest Control in the community.

LOOKING AHEAD

As we move into the new year, the pest control world faces exciting opertunities with new challenges with climate change, changes in regulations surrounding the industry in the UK and further urbanisation and movement of people creating more opportunities for infestations, staying ahead of the curve will be essential. At Bespoke pest Control I will continue to focus on innovation, education and continued excellent customer service to meet these demands.

FINAL THOUGHT

I launched Bespoke Pest Control in December 2014, never imagining I would reach the point where I am today. It has been a journey filled with ups and downs—thankfully, mostly ups. I have consistently aimed to provide the best service possible to every customer. This journey has involved problem-solving, growth, and helping people restore peace of mind in their homes and workplaces. As I look back on not just the past year but the years before, I am proud of the work I have accomplished and excited about the upcoming year in pest control.

Here's to another year of keeping pests at bay and making a difference in the lives of all my customers.