Frequently Asked Questions About Pest Control

Yes. We provide wasp nest pest control for homeowners, landlords, tenants and businesses across Hertfordshire, Essex, London and Cambridgeshire, including domestic properties, rental homes, shops, restaurants, offices and managed sites.

We would not recommend disturbing or attempting to remove an active wasp nest yourself. Wasps can become defensive when the nest is disturbed, and DIY treatments can make the issue more difficult and more dangerous to deal with.

It is best to get advice as soon as you notice repeated wasp activity around one area of your property. Wasp nests can become more active over time, especially in warmer months, and are safest to deal with before they become a larger problem.

Some activity may continue for a short period after treatment as wasps return to the nest area. We will explain what to expect, what is normal after treatment and when you should contact us again if the activity does not reduce.

A treated nest is not normally reused, but wasps may choose similar sheltered areas in future seasons if the property offers suitable nesting points. We can provide practical advice on areas to monitor and steps that may help reduce future risk.
By leaving the empty wasps nest in place it can discourage other wasps from starting another nest.

No. We normally recommend leaving the actual nest in place if possible and treating it to get rid of the wasps. Here is why:
1. Leaving the nest in place can deter other queens from setting up a new nest next season.
2. Wasp nests are made of chewed wood and saliva, which if built inside a wall cavity or in a ceiling can cause physically damage to your property when removed.

Yes, during the first visit we will treat the wasps nest.
This will get rid of your wasp problem.
If you want the nest removing (which is not always essential) then we will need to revisit your property 2 days later to remove the nest.

Yes. We provide drain survey support for homeowners, landlords, tenants and businesses across Hertfordshire, Essex, London and Cambridgeshire. This includes houses, flats, rental properties, shops, restaurants, offices, warehouses, managed buildings and multi-site commercial premises.

A drain survey is useful when pest activity keeps returning or there are signs that rats may be entering through the drainage system. Using a camera, the survey can identify damaged drains, open pipework, gaps, breaks or other hidden defects that may be giving pests access to your property. Once the problem area is found, the right treatment or repair can be recommended.

Yes. Rats are known to travel through drainage systems and can enter properties through damaged pipework, cracks, open connections, redundant drains or poorly sealed areas. If these access points are not found and dealt with, rats may continue to return even after pest control treatment. A drain survey helps identify whether the drainage system is part of the problem.

After the survey, we explain what has been found and advise on the most suitable next step. Depending on the issue, this may include pest control treatment, proofing work, fitting a one-way valve, arranging drain repairs, or making practical changes to reduce the risk of the problem coming back.

Yes. Effective pest control is about more than simply treating the visible problem. Once we understand what is causing the issue, we can explain the practical steps that may help prevent future activity. This could include identifying entry points, improving proofing, changing storage habits, removing attractants, addressing drainage issues, or making small changes around the property. Our goal is to help you feel confident that the immediate pest problem has been dealt with and that you know what can be done to reduce the risk of it happening again.

Yes. We understand that pest problems can feel sensitive, stressful or embarrassing, especially for homes, rental properties and customer-facing businesses. Our service is professional, respectful and discreet from the first conversation through to the treatment itself. We will explain what needs to happen clearly, without scare tactics or unnecessary fuss, and we will treat your property with care. Where possible, we work in a way that minimises disruption to your home, staff, customers or neighbours, while still making sure the pest problem is dealt with properly.

Yes. We provide pest control and pest removal for homeowners, landlords, tenants and businesses across Hertfordshire. Whether you are dealing with pests in a family home, rental property, office, shop, restaurant, warehouse or other commercial premises, we can help you understand the issue and take the right course of action. Every property is different, so we tailor our approach based on the pest involved, the level of activity, the layout of the building and any specific risks. Our aim is not only to remove the immediate pest problem, but also to give clear advice on how to reduce the chance of it returning.

It is always best to get professional advice as soon as you notice signs of pest activity, even if the issue seems minor. Pests can spread quickly, and what starts as a small problem can become much harder to control if it is left untreated. Early signs such as droppings, scratching noises, damage to packaging, unusual smells, nests, insects appearing regularly, or activity around entry points should not be ignored. By acting early, we can identify the source of the problem, recommend the most suitable treatment and help reduce the risk of damage, contamination or the infestation spreading further through your home or business.